Frequently Asked Questions
Everything you need to know about shopping with Good News Brand.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products sustainably sourced?
Yes, at Good News Brand, we prioritize ethical manufacturing and sustainable materials to ensure our products are as good for the planet as they are for you.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to offer worldwide shipping in the near future.